Example Integrations

Send Formfex notifications to Slack or Microsoft Teams channels

Overview

Formfex integrates with Slack (via OAuth) and Microsoft Teams (via incoming webhooks) to send real-time notifications about form responses, published forms, and analytics reports directly to your team channels.

Plan Requirement

Slack and Teams integrations require a Pro plan or higher.

Setup Guide

Go to Integrations

Navigate to Account > Integrations in the Formfex dashboard.

Connect Slack

Click Connect Slack. You'll be redirected to Slack's OAuth authorization page.

Authorize Formfex

Choose the Slack workspace and channel where you want to receive notifications. Click Allow to grant Formfex the incoming-webhook permission.

Choose events

After connecting, select which events should trigger Slack notifications. By default, FORM_RESPONSE_CREATED is enabled.

Available Events

Event	Slack Message
`FORM_CREATED`	Form title with "View Form" button
`FORM_PUBLISHED`	Form title with "Open Form" and "View Dashboard" buttons
`FORM_UNPUBLISHED`	Form title notification
`FORM_DELETED`	Form title notification
`FORM_EXPIRED`	Form title with "View Analytics" button
`FORM_RESPONSE_CREATED`	Response summary with first 3 answers and "View Responses" button
`FORM_RESPONSES_LIMIT_REACHED`	Warning with "View Analytics" button
`ANALYTICS_REPORT_COMPLETED`	Report title with "View Report" button

Message Examples

New Response

Slack shows a rich Block Kit message with the first 3 answers:

+--------------------------------------------------+
|  New response to Customer Feedback Survey         |
|                                                    |
|  How satisfied are you?    Any comments?           |
|  Very satisfied            Great product!          |
|                                                    |
|  Submitted just now - Response ID: cm9z8y7x       |
|                                                    |
|  [View Responses]                                  |
+--------------------------------------------------+

Form Published

+--------------------------------------------------+
|  Customer Feedback Survey is now live              |
|                                                    |
|  [Open Form]  [View Dashboard]                     |
+--------------------------------------------------+

Analytics Report Completed

+--------------------------------------------------+
|  Customer Feedback Analysis ready                  |
|                                                    |
|  [View Report]                                     |
+--------------------------------------------------+

Managing the Connection

Update Events

Change which events trigger Slack notifications:

bash

curl -X PATCH "https://api.formfex.com/api/v1/integrations/{connectionId}/events" \
  -H "Authorization: Bearer <your-jwt>" \
  -H "Content-Type: application/json" \
  -d '{
    "events": [
      "FORM_RESPONSE_CREATED",
      "FORM_PUBLISHED",
      "ANALYTICS_REPORT_COMPLETED"
    ]
  }'

Disconnect

Remove the Slack connection:

bash

curl -X DELETE "https://api.formfex.com/api/v1/integrations/{connectionId}" \
  -H "Authorization: Bearer <your-jwt>"

Failure Handling

If the target platform returns an error, Formfex increments a failure counter
After 5 consecutive failures, the connection status changes to ERROR
Fix the issue on the platform side and reconnect from the Formfex dashboard

Common Slack failure causes:

The bot was removed from the channel
The channel was archived or deleted
Slack workspace permissions changed

Notes

Best practices

Create a dedicated notification channel (e.g. #formfex-notifications) to keep notifications organized
Subscribe only to the events you need to reduce noise
Monitor the connection status in the Integrations page — reconnect if it shows an error
If using multiple forms, consider separate channels for different form categories

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